Are we trustworthy?
Thank you for your support to Fone Zone.
From the first-hand experience of a large number of eBay members who have made purchases from Fone Zone, the ordering process tends to be hassle-free with most orders and successfully fulfilled without issues. From time to time, there may be occasional glitches in the ordering process, but those issues can generally be resolved by the Fone Zone dedicated Customer Service staff.
We have customer service employees specializing in English, Portuguese, Spanish. French and German, and the customer service is often top notch, and problems are usually resolved in a timely and professional manner.
Any questions please contact us by Customer Service Express: https://fonegadgetzone.com/contact-us/
Thank you for your support to Fone Deal.
If you choose Regular air mail as shipping method, we generally send the items by a personal name and mark the package as a gift（packages via PostNL or Sweden Post will be marked as ‘other’ according to shipping policy）in plain package. Generally the total price we declare will be less than 32.00USD（Sometimes 50-60USD according to the shipping policy but declared price in any situation won’t be more than the one on the website）for custom clearance. If you have other request of this declaration, please inform us in the note on the checkout page when you order.
We offer drop shipping services to all registered customers at no extra charge.
As our reseller who do drop shipping, you can purchase our items and send it to your clients directly,
Regardless of whether you are planning to create a general online store, or something a bit more specialized, you’ll be able to find all the stock you need at www.fonegadgetzone.com
To do dropship, you can use our new function to order: Package Manager.
When you become our dropshipper, the system will automatically open access to Package Manager for you and you will see a Package Manager button on the shopping cart webpage of your account.
Then you can choose Package Manager application to deliver your order.
Add the items to shopping cart, and then go to “Home – The Shopping Cart”–“Package Manager”, then you can add new package with different address to do drop ship.
No costly inventories, no information of our company on the package, no complicated online account systems to manage, we’ll do it all.
As our reseller, you will get quicker and better service.
Discount is important, too. Our system will give you discount automatically according to your purchasing history. Of course, buy more, win more.
As it is international shipping, it is a long distance. Generally it takes 3-10 business days for delivery depending on your location. However, the shipping time may last to 15 days in special Festivals such as Spring Festival and Christmas Day. If there is strike or natural disasters in your place, the order may be delayed too.
If you do not get the item in 15 days from the shipping date, please inform us. We will write to the post office to check.
1. Contact us
You can contact us by WhatsApp, also you can contact us by this link https://fonegadgetzone.com/contact-us/ in Pre-Sale Bulk Purchase, we will soon reply
2. Contact supplier to get the quotation
When we get the requirement, we will contact and also send Quotation Form by email and then you can give us more details about the requirement, we will contact our supplier to get the best price and benefit for you
3. Agreement for the price, payment and shipping
If we all agree for the price, we will talk further about the payment and shipping.
4. Payment and shipping
We will soon arrange the shipping after confirm the payment and will also inform you after shipping
5. Get in long term cooperation
We appreciate every customer and wish to have further cooperation with you.
Thank you for your support to Fone Zone.
Wishlist is where you can put any item you wish to view or buy next time, if you like certain item, you can add it by clicking “Add To Wish List” besides “Add To Cart” , and then you can find your wish items in following way : My account-my profile-wish list
We usually state the price in dollars, you can change the currency. On the right top corner on our website, you could see the button “currencies”.
At Fone Zone, we guarantee your privacy and on-line shopping safety.
We are secured by a VeriSign 256bits SSL certificate to ensure that your personal information is encrypted and secured when you communicate with Fone Zone
We do not store any credit card information. All billing information is processed by Secure portal, a online platform owned by eBay, which is considered the most trustworthy worldwide today. Master Card employs multiple industrial security technologies to protect the buyers’ rights.
We occasionally send out email promotions and newsletters to our customers. These e-mails are sent very sparingly (approximately 1 per month). You can opt-in and opt-out at any time.
We will never share your personal and private information with anyone, and any personal information collected by us is only used to properly process and deliver your orders.
1)If you forget your password
Fill your email address and click “Forgot your Password” (following picture) at this page:
We generally send the item by a personal name and mark the item as a gift in plain package. The name of product category will normally be used as declaration. The declaration value for most countries is marked according to the rules of logistics companies. Besides, without specific request, invoices/receipts are never included in the packages.